Have a question?
We've got answers.

Orders
Where is my vetsak order?
Can I cancel or change my order?
How can I check my delivery status?
Delivery
Do you ship worldwide?
What are the shipping costs?
Can I arrange a delivery date with you?
Returns
What are the return policies?
I want to return my order, but I threw away the boxes. What can I do ?
I would like to return my order. Do I have to bring all packages to the parcel store myself?
Payment
What payment methods do you offer?
When will I receive my refund after return?
I'm getting an error message. What can I do?

Need something else?

Get in touch by phone, WhatsApp, or the form below.

Our Customer Happiness Team is available on weekdays from 9am–1pm and 2–4pm. We’ll return any messages within two business days.

happiness@vetsak.com

Phone: +27 21 201 7005

Whatsapp: 066 520 1404 (Customer service) // 071 264 3357 (Showroom)

Contact Form

For any questions or more information, please send us a message. Please allow up to two business days for a response.

Meet our customer happiness team

Lana

Caro

Benco

For Cooperations, Media & Press

Want to work with us or need more information about vetsak?

neil@vetsak.com

For designers and architects

Thinking of including us in your next project?

megan@vetsak.com

For dealers

Interested in offering vetsak through your store?

megan@vetsak.com